Monster Casino Review

Monster Casino Review

Welcome once more to Top 10 casino Review! Where you will find honest, unbiased and informative reviews about old favourites and new to the scene UK casinos. Here, you can find everything you need to know about Monster Casino and how it fairs against some of the other big names in the world of online casinos. However, with Monster casino being a very highly regarded casino for UK players, we are sure this will be your next stop on your gambling journey! We have thoroughly researched the casino and everything it has to offer you. From their terms and conditions and payment options to their maximum withdrawal limits and VIP programme. Furthermore, allowing you to easily find the latest information on their bonuses and promotions. So, sit back, grab a beer and happy reading!

GENERAL OVERVIEW:

Positives: 

• Games are accessible on mobile
• 24/7 Support via live chat
• Renowned software providers
• Live dealer games are available
• Massive selection of games
• Unlimited monthly withdrawals for the customers in the UK

Negatives: 

• Various restricted countries
• Payers who deposit via Skrill cannot claim bonus

Interesting facts:

• Uses a chatbot for customers’ interaction
• Live chat support uses the auto-translate feature for certain languages
• Focuses on both casino and sports betting

LICENSE & INFO:

Monster casino opened its virtual doors to UK players in 2021. Making it a very new casino on the block. It is owned and operated by ProgressPlay Limited and has an estimated annual revenue exceeding £1,000,000. Making Monster casino a medium sized online casino by our database and research. Which is indeed rather impressive, that it has become such a popular casino for UK players to use for their gambling fix, in just a few years! It is furthermore licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

TERMS AND CONDITIONS:

When we review any casino, our review experts take a deep dive look into the terms and conditions. So, of course, our UK Monster casino review isn’t any different! Therefore, we have done all of the leg work for you and again we have extensively gone through and reviewed the terms and conditions for Monster casino, so you don’t need to waste any of your precious time.

We always review the terms and conditions and research them fully to uncover any potential clauses that could be considered predatory or unfair to players in the UK. Like those, which for example, could allow the casino to withhold winnings under certain instances.

We did indeed find some questionable rules / clauses inside the terms and conditions of Monster casino, which we consider to be unfair towards players.

Unfair terms and conditions:

Monster casino forbids certain patterns of betting or certain strategies, even when playing without a bonus. We have however, not seen this rule being used against players as of yet.

SAFETY, DATA PROTECTION & FAIRNESS:

Monster casino uses a plethora of security technology and measures which help to protect UK players’ personal data and information from unauthorised disclosure, access or usage. Every player’s personal data is encrypted using the latest SSL encryption technology.

All of the table games and online slots, furthermore, use a random number generator (RNG). The randomness of these games is regularly and closely, checked and monitored in-house by Nektan Limited professionals. Which has been certified by a leading industry independent testing company that goes by the name of NMI. NMI is known for being reputable and is internationally recognised, along with being an accredited testing facility.

PLAYER FEEDBACK AND ASSESSMENTS:

At the time of writing our latest review for Monster casino, we could not find an abundance of reviews during our search, via reputable review avenues.

However, we have noted there was a large problem recently, which has caused many bad reviews and resulted in other casino review sites no longer supporting Monster casino. This was due to them finding reasons to avoid payments to players, which resulted in the UK gambling commission issuing a fine for this company.

Taking into account the remedial action taken by Progress Play and in line with the Statement of principles for licensing and regulation. Progress Play will make a payment in lieu of a financial penalty and divestment to the sum of £175,718.00 It will also pay Commission costs of £12,466.35. Hopefully, they have now learned their lesson and payouts to players will no longer be an issue. However, this is certainly something to keep in mind, if you choose to gamble at Monster casino as a player in the United Kingdom.

PAYMENT METHODS:

Deposit Methods:

Maestro, MasterCard, Neteller, Paysafecard, Visa, Trustly, Skrill, Interac, PayPal, Pay by Phone, MuchBetter, BitPay, Fast Bank Transfer, Euteller, AstroPay Card, Payz, Apple Pay

Currencies:

British pounds sterling, Euros, Canadian dollars, New Zealand dollars, US dollars

Withdrawal Methods:

Bank Wire Transfer, Neteller, Visa, Skrill, Trustly, MasterCard, Maestro, PayPal, Payz

WITHDRAWAL TIMES AND LIMITS:

Withdrawal Times:

• EWallets: 24 hours
• Bank Transfers: 3-7 days
• Cheques: Not offered
• Card Payments: 3-5 days
• Pending Time: 72 hours

Withdrawal Limit:

GBP 3,000 per week / GBP 6,000 per month

BLACKLIST APPEARANCES:

As of January 2025, at the time of writing this review, Monster Casino is not listed on any major casino blacklists. A casino which has mistreated customers for example, will be present on all or many major casino blacklists. We highly recommend taking this into account when selecting an online casino to play at.

However, as we mentioned above, there have been multiple player complaints regarding delayed or denied withdrawals which did incur a fine from the UK gambling Commission in December of 2024.

AVAILABLE LANGUAGES AND CUSTOMER SUPPORT:

Languages Available: English, Finnish, French and Japanese.

Monster casino’s support team is available 24/7. As usual, the most preferred and fastest way to get in touch with their customer support is via their live chat option. However, in addition to this, there’s also options to contact their customer support via email or telephone. For further information regarding this, you can refer to Monster casino’s detailed FAQ section, which answers the most common questions players might have.

Of course, when researching for any of our Top 10 casino reviews. We always test the customer support. As we believe that the support available can make or break any online casino. Being there to help with any issues or questions UK players might have. The support offered is an extremely important aspect of any casino.

During the review process, our expert team of reviewers contacted the customer support over various ‘issues’. This was done in order to check the response time and to see the overall professionalism and helpfulness offered to players. We would honestly say that Monster casino offers good customer support for players in all aspects, based on our own experience with them during our tests.

CASINO GAMES AND SLOTS AVAILABLE:

Software: Games Global, NetEnt, IGT (WagerWorks), NextGen Gaming, Realistic Games, Blueprint Gaming, Rabcat, Thunderkick, Elk Studios, Lightning Box, Red Tiger Gaming, Pragmatic Play, Foxium, Light & Wonder, Eyecon, Gamevy, The Games Company, Inspired, Instant Win Gaming (IWG), Iron Dog Studios, Just For The Win, Merkur Gaming, Nektan, Nyx Interactive, Rising Entertainment, Skillzzgaming, 2 By 2 Gaming, 1x2Games, Big Time Gaming, Betsoft, Booming Games, Crazy Tooth Studio, Evolution Gaming, Evoplay, Ezugi, Fugaso, Genesis Gaming, Genii, Habanero, Kalamba Games, Northern Lights Gaming, Old Skool Studios, LuckyStreak, Nolimit City, PlayPearls, Revolver Gaming, Rival, Spinomenal, Play’n GO, Snowborn Games, VIVO Gaming, Tom Horn Gaming.

RTP: Not stated.

VIRTUAL GAMES:

UK players who use Monster casino can delight in various video slots from many of the iGaming industry’s largest names, such as NetEnt. Which as a slot collection contains Starburst slot, Jack and the Beanstalk slot, Gonzo’s Quest slot, and many more alternatives, which are always an extremely popular choice among UK players. Furthermore, you can also find titles which are powered by NextGen Gaming, IGT, or Asistocrat to name just a few. Which include Avalon Slot, A While on the Nile Slot, Amazon Queen Slot, and 50 Dragons Slot.

However, Monster casino also provides a selection of table games which is just as diverse. Those who enjoy dipping their toes into the world of Roulette can do so with variants like Ra Roulette and Classic Roulette.

Although, Blackjack enthusiasts are not left wanting either! Monster casino allows you to try your luck with Luck Ladies bet, along with Blackjack with Perfect pairs bet.

LIVE GAMES:

Monster casino has an impressive collection of online lots available. But in addition to this, there’s a Live Casino section which allows live gaming enthusiasts to enjoy the excitement of playing against live dealers. The most popular casino games among players in the UK include Live Roulette, Live Blackjack, and Live Baccarat.

MOBILE GAMING:

Monster casino makes for an exciting option for those who enjoy mobile casino games. Which an awesome assortment of games to choose from. There is certainly something to tick all of the boxes and to suit everyone’s taste in online gambling. All of the games featured at Monster casino can be enjoyed via desktop, tablet or smartphone.

RESPONSIBLE GAMBLING OPTIONS:

Monster casino supports responsible gambling and has a few tools available to assist you in playing responsibly and not getting carried away. At Monster casino, players in the UK can use the casino’s deposit limiting tool, wager limit tool or loss limiting tool to assist players in making sure they do not go overboard and gamble within their means. If you feel you need further assistance in gambling responsibly, Monster casino also offers a self exclusion tool and allows players to use the Gamstop self-exclusion register participation.

As you can see, Monster casino has a very good assortment of tools to assist players in gambling responsibly. From limiting tools to tools which allow players to exclude themselves completely if they feel this to be necessary.

BONUSES AND PROMOTIONS:

Monster casino has an assortment of offers and bonuses available to both new and long standing UK players.

The first promotion you will notice, which is announced via the Monster casino UK’s home page header, is a no deposit welcome offer for new UK players. Those who are new to Monster casino UK are delighted by a welcome package of up to £1000 + 100 Free Spins. However, the welcome bonus is slightly more appealing and covers the first three deposits for UK players:

• First Deposit: 50 free spins on Book of Dead
• Second Deposit: 25% match up to £200
• Third Deposit: 25% match up to £200
• Fourth Deposit: 25% match up to £600
• Fifth Deposit: 50 free spins on Starburst

To be eligible, a minimum deposit of £20 is required for each bonus match. Although wagering rules to apply. At the time of writing our UK Monster casino review, the wagering rules were set to 50x. However, these apply to both deposits and bonuses. Furthermore, there are currently more than 50 games in which this welcome bonus is exempt.

Account holders with Monster casino are furthermore eligible for a 10% win boost, which can be up to £50 for deposits made of at least £10. This offer applies to the slot games only and comes with 30x wagering rules.

Apart from this, Monster casino offers a deposit match bonus, which allows UK players to choose between the two following options:

• 50% match bonus up to £50 (deposits between £10 and £100)
• 75% match bonus up to £150 (deposits of £101 or above)

Being active during random dates throughout the months of September and October, both offers are also restricted by the 30x wagering requirement. Which sadly applies to both deposits and bonus amounts. Although, the fact that players can choose their bonus in line with their budgets is for sure a plus point for Monster casino.

To keep those who play regularly at Monster casino interested, there is also a bonus spin ‘bonanza’ which runs every Thursday. This bonuses is structured as per the following:

• Deposits from £10 – £19 = 5 Free Spins
• Deposits from £20 – £50 = 20 Free Spins
• Deposits from £51 and above = 75 Free Spins

The above offers come with some stipulations that might have some avoiding them, however. For starters, the spins can only be used on the game: Butterfly Staxx. From here, you uncover that each spin is only worth 20 pence. Monster casino furthermore stipulated that winnings are to be paid in bonuses funds, which can only be used on certain slots. Which could potentially transform this into an offer which isn’t appreciated by UK players. Furthermore, they can only be converted into cash by meeting the 30x wagering requirements.

All promotions are accurate and correct at the time of writing this Monster casino review UK. However, we would advise checking the Monster casino website to find the most up to date promotions.

TO CONCLUDE:

Monster casino is a medium sized, popular casino for UK players. Having many great qualities, but also a few negatives – Which is of course the case with any UK online casinos. We are certain that you will absolutely love their huge array of games, and very good customer support.