Gala Spins Review

Gala Spins Casino Review

Welcome once more to Top 10 casino Review! Where you will find honest, unbiased and informative reviews about old favourites and new to the scene casinos in the UK. Here, you can find everything you need to know about Gala Spins Casino and how it fairs against some of the other big names in the gambling niche. However, with Gala Spins casino being a very highly regarded casino for UK players, we are sure this will be your next stop on your gambling journey! We have thoroughly researched the casino and everything it has to offer you – And what it doesn’t. From their terms and conditions and payment options to their maximum withdrawal limits and VIP programme. Furthermore, allowing you to easily find the latest information on their bonuses and promotions.

GENERAL OVERVIEW:

Positives: 

• Multiple responsible gambling options
• Mobile casino app for iOS and Android
• Live chat support 24/7
• Unlimited withdrawals
• Payments by PayPal available

Negatives: 

• Live dealer games not available
• No filter for game providers
• Multiple country restrictions

Interesting facts:

• Popular in the UK

LICENSE & INFO:

Gala Spins opened its virtual doors to UK players in 2017. It is owned and operated by Entain Operations Limited and has an estimated annual revenue exceeding £20,000,000. Making Gala spins a very large online casino by our database and research. It is furthermore licensed and regulated by the Gibraltar Regulatory Authority and the UK Gambling Commission.

TERMS AND CONDITIONS:

When we review any casino, our review experts take a deep dive look into the terms and conditions. So, of course, our UK Gala Spins review isn’t going to be any different! Therefore, we have done all of the leg work for you and again we have extensively gone through and reviewed the terms and conditions for Gala Spins casino, so you don’t need to waste any of your precious time.

We always review the terms and conditions and research them fully to uncover any potential clauses that could be considered predatory or unfair to players in the UK. Like those, which for example, could allow the casino to withhold winnings under certain instances.

We did indeed find some questionable rules / clauses inside the terms and conditions of Gala spins online casino, which we consider to be unfair towards players.

Unfair terms and conditions:

Gala Spins casino forbids certain patterns of betting or certain strategies, even when playing without a bonus. We have however, not seen this rule being used against players as of yet via our own review database. We would also like to note that this is an EXTREMELY common part of any casino’s terms and conditions.

There is also a maximum win limit in place at Gala spins of £250,000 (Daily win limit). Again we would like to note that in regards to larger online casinos, this is a very common clause to have in place in the terms and conditions and although slightly unfair and offputting for high rollers, the clause is nothing out of the ordinary.

SAFETY, DATA PROTECTION & FAIRNESS:

Security and safety of players are both given top priority at Gala spins. Using a plethora of security technology and measures which help to protect UK players’ personal data and information from unauthorised disclosure, access or usage. Every player’s personal data is encrypted using the latest SSL encryption technology issued by DigiCert. All of the table games and online slots, furthermore, use a random number generator (RNG).

PLAYER FEEDBACK AND ASSESSMENTS:

Gala spins casino is known across review platforms as being a safe and trustworthy casino for UK players to use. Having a high score on the safety aspect in regards to their commitment to help you gamble responsibly, data protection. However, we have noted a few player complaints about it being hard to win at Gala spins – Although, this is the same at most if not all casinos. As they say ‘the casino always wins’ and gambling is meant to be done responsibly and to enjoy.

PAYMENT METHODS:

Deposit Methods:

Payz, Maestro, MasterCard, Neteller, PayPal, Paysafecard, Visa, Skrill, Bank Wire Transfer, Apple Pay, Google Pay

Currencies:

Euros, British pounds sterling, US dollars

Withdrawal Methods:

Bank Wire Transfer, Maestro, MasterCard, Visa, Apple Pay

WITHDRAWAL TIMES AND LIMITS:

Withdrawal Times:

• EWallets: 0-72 hours
• Bank Transfers: 2-6 days
• Cheques: Not offered
• Card Payments: 1-5 days
• Pending Time: 0-48 hours

Withdrawal Limit: Not Stated

BLACKLIST APPEARANCES:

As of January 2025, at the time of writing this review, Gala Spins Casino is not listed on any major casino blacklists. A casino which has mistreated customers for example, will be present on all or many major casino blacklists. We highly recommend taking this into account when selecting an online casino to play at.

AVAILABLE LANGUAGES AND CUSTOMER SUPPORT:

Languages Available: English.

Galaspins casino’s support team is available 24/7. You can find the link to their support section in the bottom right hand corner for the casino’s website. When you click the link you will be taken to the different categories such as; deposit, account access, withdrawals and so on, which have answers to multiple questions.

However, this is where some players get confused and find further support hard to find. To access Gala Spins support you need to open one of the questions and below this and ‘Yes’ to the question ‘Do you need any more help?’. When you select ‘Yes’ it will take you to the casinos contact options. 

Gala Spins personally recommends contacting them via social media channels. However, you can also access the live chat and email options, which allow you to upload any documents if needed directly.

Once you know how to contact the support it’s pretty easy, it’s just getting through the maze to get to the support agents if you require them. For this reason, we would recommend using their straightforward option of contacting their support via social media.

Of course, when researching for any of our Top 10 casino reviews. We always test the customer support. As we believe that the support available can make or break any online casino. Being there to help with any issues or questions UK players might have. The support offered is an extremely important aspect of any casino.

During the review process, our expert team of reviewers contacted the customer support over various ‘issues’. This was done in order to check the response time and to see the overall professionalism and helpfulness offered to players. We would honestly say that Gala Spins casino offers good customer support for players in all aspects, based on our own experience with them during our tests.

CASINO GAMES AND SLOTS AVAILABLE:

Software:

Push Gaming, Just For The Win, Playtech, Blueprint Gaming, Slingo, Realistic Games, Play’n GO, Elk Studios, Light & Wonder, Relax Gaming, NetEnt

RTP: Publicly audited

Gala Spins delivers an exciting mix of slot themes and popular titles for UK players to enjoy. The casino has aimed to showcase as many top slots in their lobby as possible. Although not the biggest slot collection ever, their collection is certainly impressive.

The casino overall features an extensive assortment of slots and other games from top providers. Regularly launching new slots for players to enjoy, you will certainly never get bored of Gala Spins! Players can also enjoy many slingo games, along with a realistic casino experience from the comfort of their own homes with the selection of live casino games available. Not only this, but you can furthermore enjoy exclusive live Gala casino games, live slots and more.

At Gala casino you have a collection of over 1000 games to choose from. However, if you are looking to simply try your luck and don’t care much for strategy. You will also find an assortment of online scratchcards with various themes to enjoy!

RESPONSIBLE GAMBLING OPTIONS:

Gala Spins has a very good track record when it comes to helping people play smart, safe and responsibly. Ensuring players are fully aware of the potential risks and dangers of online gambling and giving players a good selection of tools to ensure players can keep on top of any potentially bad gambling habits.

Examples of these tools are deposit limiting; meaning you can set daily, weekly and monthly deposit limits for yourself. All requests for limit decreases will take immediate effect. However, if you want to increase your limit, an additional confirmation will most likely be required. You will then have to wait at least 24 hours before the new, upped limit is active for your account.

Furthermore, you can also add maximum stake limits for slots and even activate a curfew which allows you to block yourself from depositing at set periods. UK players at gala spins casino can easily take a break from the platform with a cooling off period which lasts for a period of the players choosing between: a day, a week, a month, or 6 weeks.

Self-exclusion is also available, if you feel it’s needed. This can be for a minimum duration of 6 months. Self exclusion means that you will not be able to access your account and you will not receive any promotional offers.

BONUSES AND PROMOTIONS:

Bonuses are available throughout the Gala Spins website. However, we did notice that the promotions page doesn’t always look super exciting – Usually having just a few offers up for grabs. However, by browsing the top menu you will find many other casino and slot related bonuses available! The welcome bonus at this moment in time consists of £20 Bonus, and 30 Free Spins which become available upon your first real money deposit at the casino.

Loyalty programmes are available and tournaments are often running. A big positive is that the general bonus terms and conditions are furthermore considered to be fair and player-friendly. Meaning that players shouldn’t have any worries regarding claiming any of the bonuses or free spins at Gala casino.

THE BLOG AND BONUS CODE ACCESS:

The blog at Gala Spins casino is certainly worth a closer look. The articles posted generally cover everything from popular TV programmes to the latest slot releases and the casinos recommendations. Furthermore, while bonus codes for the casino are not often used – The blogs and promotions page are typically where you will find them, when they are available.

NO DEPOSIT BONUSES:

While depositing real money is generally a requirement for many of the bonuses available at Gala Spins casino. If any no deposit bonuses become available, we will update this section accordingly.

TO CONCLUDE:

Gala Spins is a very well known, considerably large and popular casino among UK players. With a great track record, a clear commitment to assisting players in gambling responsibly and a large collection of games and slots – Some of which are 100% exclusive to Gala Spins casino. The daily win limit might be offputting to some high rollers. However, it is large enough to not affect 99% of players. We are sure that if you decide to try your luck at Gala spins, you will have an exciting experience throughout. This casino comes highly recommended by our Top 10 Casino Review team and by many other platforms across the web.